Andy has upgraded my iMac, replacing a very slow hard drive (HDD) with a solid state drive (SSD). Boot and load times are now super quick which helps enormously with home working. Andy took an extra backup (just in case) and he also restored all my files post upgrade. First rate service, and I should add that Andy stuck to a quote he gave me 12 months ago for this upgrade. All done within 24 hours following delivery of the new SDD he ordered for me. Thank you Andy !